Work managed by senior consultants
Flat, efficient operation
Honest assessments and billing
High ROI
Fewer projects means focused and personalized attention
Flexible structure allows for expert collaboration as appropriate
Accommodates project-based work and shorter contracts
All clients receive rock start service
Most work often managed by junior staffers
Bureaucracy with several layers
Overpromising and over-billing
Perhaps less ROI
Often overworked with scattered attention
Often constrained to assign the same few individuals to projects
Typically requires lengthy contract periods
Some clients can feel like a small fish in a big pond