Tag archive for issues & crisis management - page 2

The days when news was disseminated by only newspapers, radio and television is a distant memory. Today the Internet is king for disseminating information at lightning speed — negative or incorrect comments posted on the Internet by critics can spread quickly and damage your company’s…

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Two Domino’s Pizza employees in North Carolina posted a video on YouTube showing one of them preparing a sandwich order for a customer. The video shows one employee putting cheese in his nostril and waving meat under his backside before putting the ingredients on the…

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A friend of mine wrote about his experience flying with Air Canada to Vancouver from Asia in his blog.  In his post, he  tells the story about the poor customer treatment he received during an unanticipated two-day layover in Tokyo after attending a friend’s wedding…

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